- Handle inbound calls and queries from recruiters and jobseekers.
- Understand customer concerns and provide appropriate solutions.
- Assist recruiters with job posting, candidate search, and platform-related queries.
- Assist jobseekers with job search, applications, and profile-related queries.
- Ask relevant questions to understand customer requirements.
- Maintain accurate records of customer interactions in CRM.
Role: Customer Service, Industry Type: Internet, Department: Customer Success, Service & Operations, Employment Type: Full Time, Temporary/Contractual Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceInbound CallsCustomer Queries Communication SkillsCustomer SupportCSETelecallingOutbound ProcessVoice ProcessVoice SupportOutbound Calling
📌 Customer Support | JobHai | InfoEdge | Noida | 0-1years
🏢 Info Edge
📍 Noida
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