- Provide exceptional customer support through phone calls, emails, and chats to resolve customer queries and concerns.
- Identify opportunities for upselling and cross-selling products/services to existing clients.
- Handle client success and engagement by ensuring timely resolution of issues, meeting SLAs, and delivering excellent service quality.
Desired Candidate Profile
- Excellent communication skills with the ability to articulate thoughts clearly over phone calls.
- Proficiency in English language is mandatory; knowledge of Hindi is an added advantage.
- Graduation is mandatory.
- Must know English + 2 regional languages (For ex: English + Hindi + Kannada / English + Hindi + Telugu).Positive communication skills in English
- Incentives, Perks & Benefits:
- High Incentives / Variable Pay: Upto Rs. 1,80,000 per year extra if you achieve your targets. Your performance = your earning.
- Company provides beverages.
- Fun Friday activities and employee engagement in evening.Growth opportunities in service domain.
- Work Details:Working Days: 6 days working. Saturday & Sunday are working at NoBroker. You will get 1 weekday off (between Mon to Fri).Working Timings: 10 AM to 7 PM