Customer Support Executive (Hyderabad)

Customer Support Executive (Hyderabad)

18 Oct
|
Sigmanix Tech Solutions
|
Hyderabad

18 Oct

Sigmanix Tech Solutions

Hyderabad

Job highlights

- Basic knowledge of MS Excel and computer applications

- Handle client enquiries, coordinate with clients and teams, maintain databases, assist onboarding, and resolve queries

- Performance-based incentives and salary increments

Role & responsibilities

- Handle client enquiries through calls, emails, and WhatsApp.

- Understand client requirements related to staffing and IT services.

- Coordinate with clients, candidates, and internal teams.

- Follow up with clients regarding job requirements and service updates.

- Maintain client databases and update records in Excel or CRM software.

- Assist with client onboarding and provide regular updates.

- Build and maintain good relationships with clients.

- Support the team in resolving client queries and issues.

Preferred candidate profile

- Good verbal and written communication skills.

- Basic knowledge of MS Excel and computer applications.

- Good follow-up and coordination skills.

- Ability to communicate professionally with clients.

- Freshers and experienced candidates can apply.

Perks and benefits

- Performance-based incentives

- Growth opportunities opportunities

- Friendly work environment

- Salary increments based on performance

📌 Customer Support Executive (Hyderabad)
🏢 Sigmanix Tech Solutions
📍 Hyderabad

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