Hiring: Customer Support Executive International Voice Process

Job Title: Customer Support Executive

Process: International Voice Process

Job Locations: Hyderabad, Bangalore, Noida

Job Type: Full-Time

Department: Customer Service / Operations

Job Summary

We are hiring enthusiastic and customer-focused professionals for the position of Customer Support Executive – International Voice Process. The ideal candidates should have good English communication skills, a customer-oriented approach, and the ability to handle international customer queries over the phone.

Key Responsibilities

- Handle inbound and/or outbound calls from international customers.
- Resolve customer queries, concerns, and complaints professionally.
- Provide accurate information about products, services, and processes.
- Maintain high standards of customer satisfaction and service quality.
- Understand customer requirements and provide appropriate solutions.
- Document customer interactions and update details in the CRM system.
- Follow company policies, quality standards, and call-handling procedures.
- Achieve daily, weekly, and monthly performance targets.

Required Skills

- Excellent verbal communication skills in English.
- Good listening, problem-solving, and interpersonal skills.
- Ability to handle international customers professionally.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts, including night shifts.
- Ability to work in a target-driven environment.




- Customer-focused attitude with a willingness to learn.

Eligibility Criteria

- Education: Any Graduate / Undergraduate (as per company requirements).
- Experience: Freshers and experienced candidates can apply.
- Language: Good English communication is mandatory.
- Age: As per company policy.
- Shift: Flexible to work in rotational shifts and night shifts.
- Location: Hyderabad, Bangalore, or Noida.
- Joining: Immediate joiners and candidates with short notice periods preferred.

Preferred Candidate Profile

- Candidates with prior experience in international voice processes, BPO, call centres, or customer service will have an advantage.
- Candidates should be comfortable speaking with international customers.
- Candidates must be willing to work from the assigned office location, if the role is office-based.

What We Offer

- Market-competitive salary based on experience and interview performance.
- Professional training and development opportunities.
- Career growth in the customer service and BPO industry.
- Supportive work environment.

How to Apply Interested candidates who meet the above requirements are encouraged to apply with their updated resumes.

Keywords: Customer Support Executive, International Voice Process, Customer Service Executive, International BPO, Voice Process, Call Centre Executive, Customer Care Executive, English Communication, BPO Jobs, Hyderabad Jobs, Bangalore Jobs, Noida Jobs.

Contact

Kiran

+91 92475 79744

[email protected]

📌 Customer Support Executive (Bengaluru)
🏢 Ravin Software Solutions
📍 Bengaluru