New position - Customer Support Roles and Responsibilities :

- 1- Voice & WhatsApp Support: Handle inbound and outbound customer care calls and manage WhatsApp support chats with prompt, skilled, and accurate responses. 2- Email Management: Process customer emails, inquiries, and support tickets in a timely and structured manner. 3- Customer Retention: Make proactive retention calls to address customer concerns, understand dissatisfaction points, and successfully retain accounts. 4- Issue Resolution: Troubleshoot and resolve customer queries regarding products, services, billing, or shipping. 5- Documentation: Maintain accurate records of customer interactions, feedback, and retention outcomes in the internal CRM or tracking system Salary max. Fresher - 13K to 15K per Month (based on the interview discussion) and Experience - 0.6 months to 1.5 years - 15K to 17K per month (based on the interview discussion) Training period - 4 days Mok test - Mandatory after training location - Kriti Nagar (Head office) If any query please let me know i will help you.

📌 Customer Support Executive (New Delhi)
🏢 Manavsetu Manpower
📍 New Delhi