Roles and Responsibilities

- Customer Support: Provide on-site and online technical support to customers in the assigned region as and when required.
- Installation & Validation: Perform installation, validation, and system qualification activities at customer sites or remotely, wherever applicable.
- On-Site System Qualification: Execute and sign off in office system qualification activities and related documentation.
- Requirement Gathering & Site Inspection: Understand customer requirements, conduct site inspections, and assess technical requirements for implementation.
- Customer Training: Conduct product demonstrations and technical training sessions for customers as required.
- Sales Support: Assist with sales activities, customer visits, and technical discussions within the assigned territory whenever required.

Location & Mobility The selected candidate will initially be posted in Mumbai and will be transferred to Hyderabad after completing 3 months,



based on the company's requirements.

Desired Candidate Profile

- Strong technical aptitude and problem-solving skills.
- Good communication and customer-handling abilities.
- Willingness to travel for customer visits and on-site assignments.
- Ability to work independently and coordinate with internal teams.
- Willingness to relocate to Hyderabad after the initial 3-month period.

Apply Now to become part of our team and contribute to delivering excellent customer support and technical service. Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund

Experience:
- total work: 1 year (Preferred)

Work Location: In person

📌 Customer Support Engineer (Hyderabad)
🏢 Tantrasoft solutions I
📍 Hyderabad