Make outbound calls to prospective and existing customers.
- Understand customer requirements and recommend suitable healthcare products/services.
- Explain service features, advantages, pricing, and applicable terms clearly.
- Handle customer queries and objections professionally.
- Follow up with interested customers and ensure timely conversion.
- Maintain accurate customer and sales information in CRM/system.
- Achieve daily, weekly, and monthly sales targets.
- Build positive customer relationships and provide a good customer experience.
- Coordinate with internal teams for appointment booking, service activation, or order fulfilment.
- Follow the defined sales process, quality standards, and compliance guidelines.