Customer Service Representative (Pune)

Customer Service Representative (Pune)

18 Oct
|
SolarSquare Energy
|
Pune

18 Oct

SolarSquare Energy

Pune

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide solutions via phone calls.

- Process customer requests for product information, orders, returns, and exchanges.

- Maintain accurate records of all interactions with customers using CRM software.

- Escalate complex issues to senior representatives or supervisors when necessary.

Job Requirements :

- 0-3 years of experience in a call center setting or related field.

- Excellent communication skills with the ability to handle high-pressure situations.

- Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

- Basic knowledge of computer applications such as email and internet browsers.

📌 Customer Service Representative (Pune)
🏢 SolarSquare Energy
📍 Pune

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