Customer Service Officer (Mumbai)

Customer Service Officer (Mumbai)

18 Oct
|
ESAF Small Finance Bank
|
Mumbai

18 Oct

ESAF Small Finance Bank

Mumbai

Job Prospect – ESAF Small Finance Bank Job Roles:

- Customer Service Officer (CSO) - Quality Control Officer (QCO) - Customer Service Officer – Individual Loans Location: Mumbai & Nearby Locations – Kalyan, Andheri, Ghatkopar, Thane, Vashi, Panvel and Borivali Qualification: 12th Pass & Above Experience: Freshers can apply Age Limit: 20–32 Years Requirement: Own two-wheeler and valid driving licence are compulsory Job Type: Field Sales / Field Banking – Customer Service Officer (CSO) Key Responsibilities:
- Conduct regular field visits and interact with customers.
- Identify potential customers and generate leads for micro-banking and loan products.
- Explain banking services, loan products and eligibility criteria to customers.
- Support customer acquisition, loan applications and follow-ups.
- Assist with customer documentation and verification as per bank procedures.
- Build and maintain good relationships with customers.
- Achieve assigned business targets and support branch growth.




- Travel within the assigned area for customer meetings and field activities.

Important

Instructions for Freshers - This is a field-based sales and banking job, not a desk job.

- Regular travelling, customer interaction and sales activities are part of the role.
- Before applying, research the specific job role, micro-banking and field sales on Google to understand the responsibilities and working conditions.
- Apply only if you are genuinely interested in the role and comfortable with fieldwork, travelling and sales targets. Interested candidates can share their updated CV for further screening Contact Person: Mr.

Saraswat Mobile: (phone hidden) Recruitment Partner: GramPro Business Services Pvt.

Ltd Note: Selection is subject to the bank's screening and recruitment process, Candidates should never pay any recruitment fee

📌 Customer Service Officer (Mumbai)
🏢 ESAF Small Finance Bank
📍 Mumbai

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