Job Role: Customer Service Executive - Yes Bank (Inbound Process)
:-
We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent chance for both freshers and experienced professionals looking to build a career in banking customer support.
Key Responsibilities:-
- Handle inbound/outbound customer calls and resolve queries professionally
- Provide accurate information regarding banking products and services
- Maintain high service quality standards and ensure customer satisfaction
- Follow standard operating procedures and compliance guidelines
Eligibility Criteria:-
- Must be a graduate (mandatory)
- Excellent communication skills in English
- Willing to work in rotational day shifts and rotational weekly offs
- Freshers are welcome; Experienced candidates will be preferred