Customer Service Executive (Coimbatore)

Customer Service Executive (Coimbatore)

18 Oct
|
KG Invicta Services (KGiS)
|
Coimbatore

18 Oct

KG Invicta Services (KGiS)

Coimbatore

We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Karnataka or Tamil Nadu. The ideal candidate will be responsible for providing exceptional customer service in an international call center environment, handling inquiries and resolving issues for our clients. This role requires robust communication skills and the ability to work effectively in a quick-paced setting.

Key Responsibilities

- Manage incoming calls and customer inquiries in a professional manner.

- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.




- Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills

- Proven experience in an international call center or customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a team-oriented environment.
- Familiarity with customer service software and tools is a plus. If you are passionate about providing outstanding customer service and thrive in a energetic environment, we encourage you to apply for this exciting prospect. Join us in delivering exceptional service to our international clientele and be a part of our growing team.

This job is provided by Shine.com

📌 Customer Service Executive (Coimbatore)
🏢 KG Invicta Services (KGiS)
📍 Coimbatore

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