- Handle customer inquiries and resolve issues professionally and courteously.

- Provide timely and effective solutions to customer complaints and concerns.

- Develop and maintain robust relationships with customers to ensure long-term satisfaction.

- Collaborate with internal teams to resolve complex customer issues.

- Identify and escalate trends or systemic issues impacting customer experience.

- Continuously improve knowledge of products, services, and policies to provide accurate information.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Customer Success Associate,

Industry Type: Fitness & Wellness,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills customer complaintscustomer servicecommunication and interpersonal skillsanalytical skillscommunication skillscustomer experience

📌 Customer Service Executive (Mumbai)
🏢 K11%20fitness%20management%20co%20pvt%20ltd
📍 Mumbai