Job highlights

- Experience in tele-sales with proficiency in handling multi-channel customer communications
- Handle inbound/outbound calls, respond to queries, place orders, resolve complaints, maintain records, and achieve sales targets

Customer Service / Tele-Sales Executive Timing - 2pm to 11pm ( 6 days working)

Job Summary

We are looking for Tele-Sales Executives to handle customer's sales inquiries through inbound calls, outbound calls, WhatsApp messages, emails, and other communication channels. The candidate will be responsible for providing information, resolving customer queries, and ensuring a positive customer experience during the entire sales process.

Key Responsibilities

- Attend inbound calls and respond to customer queries professionally and place the orders.
- Make outbound calls to customers for follow-ups, feedback, and service updates.




- Reply to customer messages via WhatsApp, email, and other communication platforms.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and updates.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Follow up with customers to ensure satisfaction.
- Achieve assigned sales targets monthly.

Required Skills

- Good communication skills in English.
- Basic computer knowledge and MS Office skills.
- Ability to handle customer queries politely and professionally.
- Good listening and problem-solving skills.
- Ability to work in a fast-paced workplace.

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