Customer Service (Digital Transformation or Presales ) (Bengaluru)

Customer Service (Digital Transformation or Presales ) (Bengaluru)

18 Oct
|
The Fidelis Group
|
Bengaluru

18 Oct

The Fidelis Group

Bengaluru

· Lead presales activities, including responding to RFPs/RFIs, preparing proposals, and conducting client presentations.

· Develop solution architectures and technical roadmaps tailored to client needs.

· Collaborate with sales teams to define go-to-market strategies and value propositions.

· Conduct competitive analysis and market research to refine solutions.

Domain Consulting

· Provide industry-specific consulting across BFSI, Retail, Manufacturing, Healthcare, or other domains.

· Analyze business challenges and recommend digital transformation strategies.

· Work closely with clients to define business requirements and translate them into technical solutions.

· Drive process optimization and automation initiatives using emerging technologies.

Project Delivery & Stakeholder Management:

· Act as a trusted advisor to clients, ensuring alignment between business goals and technology solutions.

· Collaborate with delivery teams to ensure seamless execution of proposed solutions.

Pay: ₹1,642,000.00 - ₹3,920,000.00 per year

Application Question(s)

- Notice Period

Experience:
- Customer Service ( Digital Transformation): 8 years (Preferred)

Work Location: In person

📌 Customer Service (Digital Transformation or Presales ) (Bengaluru)
🏢 The Fidelis Group
📍 Bengaluru

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