We are looking for a proactive and customer-focused Customer Relationship Manager with excellent English communication skills to manage customer interactions over the phone, build strong relationships, and ensure customer satisfaction.
Key Responsibilities
- Handle customer calls professionally and maintain effective communication.
- Build and maintain strong relationships with existing and potential customers.
- Understand customer requirements and provide appropriate solutions.
- Follow up with customers regularly and resolve their queries.
- Maintain customer records and update interaction details.
- Coordinate with internal teams to ensure smooth customer service.
- Ensure a positive customer experience and maintain high customer satisfaction.
Requirements
- 1–4 years of experience in customer relationship management, customer support, or a similar role.
- Excellent spoken English communication skills are mandatory.
- Positive telephone etiquette and confidence in handling customer calls.
- Strong interpersonal, problem-solving, and follow-up skills.
- Ability to manage customer queries professionally.
- Candidates should be comfortable with calling-based work.
How to Apply Interested candidates can apply with their updated resume.
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Relationship Manager (Surat)
🏢 Jobexa Solution
📍 Surat
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