Job Responsibilities:

- Contact customers to remind them about periodic services and service due dates.

- Follow up with customers after vehicle servicing to collect feedback.

- Handle customer queries, complaints, and service-related requests.

- Make follow-up calls for service appointments and pending services.

- Maintain customer databases and call reports using Excel.

- Coordinate with Service Advisors and the workshop team to ensure customer satisfaction.

- Inform customers about service offers, campaigns, and special promotions.

- Maintain good customer relationships and improve customer retention.

Required Skills:

- Good communication and telephone-handling skills.

- Basic computer knowledge and MS Excel skills.

- Good customer-handling and follow-up skills.

- Ability to communicate politely with customers.

- Freshers and experienced candidates can apply.

Qualification: Any Degree / Diploma (preferred).

Pay: From ₹13,000.00 per month

Perks

- Cell phone reimbursement

- Commuter assistance

- Health insurance

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Erode)
🏢 VR Suzuki
📍 Erode