Customer Care Executive (CCE) (Faridabad)

Customer Care Executive (CCE) (Faridabad)

18 Oct
|
Kayakalp Global
|
Faridabad

18 Oct

Kayakalp Global

Faridabad

- Manage incoming phone calls

- Generate sales leads

- Identify and assess customers’ needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Job Types: Full time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Customer Care Executive (CCE) (Faridabad)
🏢 Kayakalp Global
📍 Faridabad

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