Department: Customer Support – Omni Bus Transportation
Experience: Minimum 1 Year
Job Responsibilities
- Answer customer queries regarding bus timings, boarding points, routes, and ticket details.
- Book bus tickets using the company's booking software.
- Assist customers with ticket cancellations, rescheduling, and booking-related queries.
- Provide accurate information about bus schedules and boarding locations.
- Handle customer calls professionally and resolve customer issues.
- Coordinate with the operations team to provide timely customer support.
Required Skills
- Positive communication skills in Tamil and English (Mandatory).
- Knowledge of any one additional language: Telugu, Malayalam, or Kannada (Mandatory).
- Minimum 1 year of experience in customer support or customer care.
- Basic computer knowledge and ability to use ticket booking software.
- Good communication and problem-solving skills.
Preferred Candidates
- Candidates with experience in customer care, ticket booking, travel, or transportation operations are preferred.
Pay: ₹20,000.00 - ₹24,000.00 per month
Benefits
- Food provided
- Provident Fund
Work Location: In person
📌 Customer Care Executive / Customer Support Executive / Customer Service Executive (Arumbakkam)
🏢 PRM Roadways
📍 Arumbakkam
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