- Handle customer queries via Chat, Email, and Calls regarding beauty and personal care products.
- Assist customers with product information, ingredients, usage instructions, and product recommendations.
- Resolve concerns related to orders, deliveries, returns, exchanges, refunds, and damaged products.
- Guide customers on skincare, hair care, wellness, and beauty product selections based on their needs.
Preferred candidate profile
- Any Graduate.
- Minimum 6 months of experience in Customer Support, E-commerce, Retail, Beauty, Cosmetic, or Wellness Industry preferred.
- Excellent communication skills in English and Hindi.
- Good typing speed and multitasking ability.
- Robust customer handling and problem-solving skills.
- Passion for beauty, skincare, hair care, and wellness products will be an added advantage.
- Willingness to work in rotational shifts and weekends.
📌 Customer Care Executive (Beauty & Personal Care) (Bengaluru)
🏢 Nurturing Nexis Hr Consulting
📍 Bengaluru
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