Customer Service Executive – US/Canada Healthcare Voice Process

Company: Sembridge | Location: Powai, Mumbai

Sembridge is hiring Customer Service Executives for its US/Canada Healthcare Voice Process in Powai, Mumbai. Freshers are welcome to apply. Candidates with good English communication skills, strong listening abilities, and a customer-focused approach are encouraged to apply.

Job Details

- Job Title: Customer Service Executive
- Process: US/Canada Healthcare Voice Process
- Location: Powai, Mumbai
- Experience: Freshers eligible
- Qualification: HSC / Graduate
- Salary: ₹25,000–₹35,000 per month (maximum, based on interview performance)
- Age Limit: Up to 40 years
- Working Days: 5 days a week
- Weekly Offs: 2 rotational offs
- Shift: US/Canada time zones

Key Responsibilities

- Handle inbound and outbound customer calls related to healthcare services.
- Understand customer concerns and provide accurate information and appropriate resolutions.
- Maintain a skilled, courteous, and empathetic approach while interacting with customers.
- Update customer information and call details accurately in the system.
- Meet quality, productivity, and customer satisfaction targets.
- Maintain strict confidentiality of customer and patient information.

Eligibility Criteria

- HSC or Graduate candidates can apply.




- Freshers are welcome; training will be provided.
- Good spoken English with a clear, neutral accent.
- Strong communication, listening, and basic computer skills.
- Willingness to work in US/Canada time zones and rotational shifts.
- Ability to handle customer queries professionally.

Preferred Candidate Locations Candidates residing in or around the following locations are preferred:

- CST
- Mira Road
- Dombivli
- Vashi

Please note: The job location is Powai, Mumbai. Candidates should be comfortable commuting to the work location. Salary & Benefits

- Monthly salary up to ₹35,000, depending on interview performance.
- Training provided for freshers.
- Two rotational weekly offs.
- Opportunity to build a career in the healthcare customer service industry.

Apply Now! Email id :- [email protected]

If you have good English communication skills and are looking to start your career in customer service, apply for this opportunity with Sembridge.

Pay: ₹25,000.00 - ₹35,000.00 per month

Education

- Bachelor's (Required)

Location:
- Powai, Mumbai, Maharashtra (Required)

Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)

Willingness to travel:
- 100% (Preferred)

Work Location: In person

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