Koncept Global Books is hiring professionals across CRM, Sales Enablement, Sales Operations, and Business Intelligence to strengthen sales execution, improve reporting accuracy, and support data-driven business decisions across territories.

We have 12 openings across four roles:

1. CRM Manager – Sales Enablement

- Openings: 2
- Experience: Minimum 1 year
- Annual CTC: ₹3.6–6 LPA

Key responsibilities:

- Lead and manage the central CRM team, workflows, and reporting activities.
- Monitor sales activities and pipeline movement across territories.
- Drive CRM adoption, data accuracy, and adherence to sales processes.
- Oversee MIS reports, dashboards, and management reporting.
- Identify exceptions, performance gaps, delayed follow-ups, and policy deviations.
- Analyse sales performance and coordinate with sales leadership on corrective actions.
- Improve CRM workflows, escalation mechanisms, and sales productivity.

2. CRM Specialist – Sales Enablement

- Openings: 6
- Experience: Minimum 1 year
- Annual CTC: ₹2.4–3.6 LPA

Key responsibilities:

- Coordinate daily sales activities, including school visits, sampling, follow-ups, and school interactions.
- Monitor planned versus actual sales activities through the CRM system.
- Maintain CRM data accuracy and track opportunities, selections, follow-ups, and order status.
- Prepare daily, weekly, and monthly sales performance reports.
- Identify activity gaps, stalled opportunities, and process deviations.
- Analyse sales data to identify territory-level opportunities and productivity gaps.

3. MIS Executive – Sales Operations & Reporting

- Openings: 2
- Experience: Minimum 1 year
- Annual CTC: ₹3–4 LPA

Key responsibilities:

- Collect, validate, and consolidate daily sales activity data across territories.
- Prepare daily, weekly, and monthly MIS reports.
- Maintain dashboards covering school visits, sampling, follow-ups, pipeline movement, orders, and conversions.
- Track salesperson-wise and territory-wise performance.
- Identify reporting gaps, data inconsistencies,



and unusual performance patterns.
- Prepare management reports, charts, and presentations.
- Improve reporting efficiency through process improvements and automation.

4. Business Analyst Manager – Sales Operations & Business Intelligence

- Openings: 2
- Experience: Minimum 1 year
- Annual CTC: ₹4.8–7.2 LPA

Key responsibilities:

- Lead the MIS and analytics team and ensure reporting quality and accuracy.
- Analyse sales performance, territory trends, school conversions, and sales productivity.
- Develop business dashboards and management reports.
- Analyse the sales funnel from visits and sampling to follow-ups, selections, orders, and revenue.
- Support sales forecasting, business planning, and territory-level analysis.
- Identify performance gaps, business risks, and growth opportunities.
- Translate data into actionable recommendations for management.
- Improve reporting processes through automation, dashboard development, and business intelligence tools.

Skills & Qualifications Depending on the role, candidates should have relevant experience and proficiency in:

- CRM systems and sales operations
- MS Excel and MS Office
- MIS, data analysis, and report generation
- Data interpretation, dashboard development, and business intelligence
- Sales performance tracking and pipeline management
- Communication, coordination, and stakeholder management
- Team management and presentation skills for managerial roles

Additional requirements:

- CRM Specialist: Client interaction, customer support, spoken and written English, and spoken Hindi.
- CRM Manager: CRM governance, team leadership, process compliance, and sales performance analysis.
- MIS Executive: Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, data cleaning, and dashboard management. Power BI experience is an added advantage.
- Business Analyst Manager: Advanced Excel, Power BI or other BI tools, forecasting, data visualisation, and process automation.

Interested candidates can share their updated resume via email at [email protected] , mentioning the position they are applying for in the subject line.

📌 CRM Managers, CRM Specialists, MIS Executives & Business Analyst Managers (Noida)
🏢 Koncept Global Books
📍 Noida