We are looking for a well-groomed, confident and customer-oriented Counter Sales Executive to join the team.
The ideal candidate will be responsible for welcoming customers, understanding their jewellery and gemstone requirements, presenting suitable products, explaining product features and assisting customers throughout the purchase journey.
The role requires excellent communication skills, a qualified personality and a genuine interest in luxury jewellery, gemstones and premium customer service.
Key Responsibilities
Welcome and assist customers visiting the showroom/boutique.
Understand customer preferences, requirements and budget.
Present and explain jewellery, gemstones and related products to customers.
Provide accurate information regarding designs, gemstones, craftsmanship and product specifications.
Recommend suitable products based on customer needs and preferences.
Handle customer queries and provide a personalised buying experience.
Build strong relationships with customers and encourage repeat business.
Maintain an attractive and organised product display at the counter.
Coordinate with internal teams regarding product availability, customisation and customer requirements.
Assist with product inquiries, follow-ups and appointment coordination.
Maintain accurate records of customer interactions and sales.
Support achievement of individual and showroom sales targets.
Ensure proper handling, security and presentation of high-value jewellery and gemstones.
Maintain the premium service standards expected from a luxury jewellery brand.
Required Skills & Qualifications
Graduate preferred; candidates with relevant retail experience may also be considered.
1–4 years of experience in jewellery, luxury retail, gemstones,
fashion retail or premium counter sales preferred.
Excellent verbal communication and interpersonal skills.
Strong customer-handling and convincing abilities.
Good sales and negotiation skills.
Presentable, confident and professionally groomed personality.
Ability to understand customer requirements and recommend appropriate products.
Basic knowledge of jewellery/gemstones will be an advantage.
Comfortable working in a target-oriented retail environment.
Good command of Hindi and English; knowledge of additional languages will be an advantage.
Preferred Candidate Profile
We are looking for someone who is:
Customer-focused and service-oriented
Confident and articulate
Polite, patient and persuasive
Passionate about jewellery, gemstones and luxury products
Detail-oriented and trustworthy
Comfortable interacting with high-value and international customers
Able to represent a premium jewellery brand with professionalism and elegance
Key Performance Indicators (KPIs)
Monthly sales achievement
Customer conversion rate
Average transaction value
Customer satisfaction and repeat visits
Follow-up and lead conversion
Product knowledge and presentation
Customer relationship management
What We Offer
Opportunity to work with a premium Jaipur-based jewellery and gemstone brand.
Exposure to fine jewellery, gemstones and traditional craftsmanship.
Professional and customer-centric work environment.
Opportunities for learning and career growth.
Performance-based incentives, as applicable.
How to Apply- You can reach out to us at +91-(phone hidden)/(phone hidden) or email us at
[email protected]
- Interested candidates can share their updated CV along with details of their current/last salary and notice period.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
📌 Counter Salesman/woman (Jaipur)
🏢 career crafters
📍 Jaipur