- Communication: Excellent verbal and written communication skills are essential for client interaction and providing detailed information.
- Customer service: A strong customer-oriented mindset is needed to ensure client satisfaction.
- Technical proficiency: Knowledge of Amadeus (GDS), booking software, and customer relationship management (CRM) tools is often required.
- Problem-solving: Ability to handle unforeseen issues such as flight cancellations or booking errors.
- Organizational skills: Must be detail-oriented to manage multiple bookings, client records,
and financial documents accurately.
- Destination knowledge: Familiarity with various geographic areas and the ability to research recent destinations.
- Consult with clients: Understand travel preferences, budget, and specific needs to create personalized itineraries.
- Manage bookings: Handle issue tickets, re-issuance, Voidation, creating itinerary , Air &