Corporate General Manager (India)

Corporate General Manager (India)

18 Oct
|
The Yellow Chilli
|
India

18 Oct

The Yellow Chilli

India

Company Description The Yellow Chilli is a contemporary restaurant brand inspired by regional Indian cuisines and modern dining experiences. The company focuses on delivering high-quality food, consistent service standards, and memorable guest experiences across its locations. It emphasizes operational excellence, strong brand identity, and continuous innovation in menus and service.

As the brand grows, The Yellow Chilli is expanding its presence and strengthening corporate processes to support multiple outlets. Team members are encouraged to contribute ideas, uphold hospitality standards, and support sustainable business growth.

Role Description The Corporate General Manager is a full-time, on-site role based in the Greater Delhi Area, responsible for overseeing multi-outlet operations and ensuring alignment with The Yellow Chilli’s brand standards. This role includes managing day-to-day restaurant performance, monitoring financial results, and driving profitability through cost control, revenue optimization, and efficient resource allocation.

The Corporate General

Manager will lead and mentor outlet managers, coordinate staffing and training plans, and ensure consistent guest satisfaction across locations. They will implement operational policies, ensure compliance with safety and hygiene regulations, and collaborate with senior leadership on strategic initiatives, expansion plans, and marketing activities. Regular responsibilities include reviewing performance metrics,



conducting site visits, resolving escalated customer issues, and maintaining robust relationships with vendors and partners.

Qualifications

- Proven experience in multi-unit restaurant or hospitality management, with responsibility for operations, finance, and team leadership.
- Strong skills in budgeting, cost control, and performance analysis to improve profitability and operational efficiency.
- Demonstrated ability to lead diverse teams, manage staffing and training, and foster a collaborative and inclusive work environment.
- Excellent communication, negotiation, and stakeholder management skills for working with senior leadership, vendors, and external partners.
- In-depth knowledge of food service operations, quality standards, and health, safety, and hygiene regulations.
- Capability to design and implement processes, SOPs, and service standards across multiple outlets.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field; advanced qualifications are an advantage.
- Comfort with using POS systems, operational dashboards, and basic business software (e.g., spreadsheets, presentations, email tools).
- Track record of handling customer feedback and escalations professionally, with a focus on continuous improvement.
- Willingness to work flexible hours, including evenings and weekends, as needed to support restaurant operations.

📌 Corporate General Manager (India)
🏢 The Yellow Chilli
📍 India

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