We are seeking a Collection Executive with experience in handling Write-Off Accounts, NPA (Non-Performing Asset) accounts, and Heavy Bucket collections. The ideal candidate should have strong recovery skills, excellent negotiation abilities, and hands-on experience in Accounts Receivable and delinquent account management.
Key Responsibilities:
- Manage and recover overdue payments from Write-Off and NPA accounts.
- Handle heavy bucket accounts (90+ DPD and above) to maximize recoveries.
- Follow up with customers through calls, emails, and field visits (if required).
- Negotiate repayment plans and settlement offers within company guidelines.
- Monitor collection targets and ensure timely recovery of outstanding dues.
- Maintain accurate records of collection activities and customer interactions.
- Coordinate with legal, operations, and finance teams for recovery actions.
- Analyze delinquent accounts and recommend appropriate recovery strategies.
- Ensure compliance with company policies and regulatory requirements.
Required Skills & Qualifications:
- Graduation(B.Com) Degree Preferred .
- 2-4 years of experience in Collections, Recovery, Accounts Receivable, or Debt Management.
- Experience in handling Write-Off, NPA, and high delinquency bucket accounts.
- Solid negotiation and communication skills.
- Good understanding of collection processes and recovery techniques.
- Proficiency in MS Excel and collection management systems.
- Ability to work under pressure and achieve recovery targets.