We are looking for a dynamic, result-oriented Clinic Business Manager to lead business growth, sales, patient counselling, team performance and day-to-day clinic operations.

The ideal candidate should have excellent leadership and sales skills, strong experience in premium healthcare or aesthetic clinics, and a proven track record of achieving monthly revenue targets.

Key Responsibilities

Sales & Revenue Growth

- Take ownership of monthly clinic revenue targets and business performance.
- Drive patient counselling, treatment conversions and package sales.
- Monitor daily enquiries, consultations, sales and collections.
- Develop strategies to improve revenue, patient retention and repeat business.
- Identify opportunities for ethical upselling and cross-selling of appropriate treatments.

Patient Counselling & Conversion

- Handle high-value patient counselling and treatment package closures.
- Supervise and train counsellors to improve conversion rates.
- Ensure effective follow-up of new enquiries, existing patients and pending treatment plans.
- Address patient concerns, pricing queries and treatment-related objections.
- Ensure transparent, ethical and patient-focused counselling.

Team Leadership & Management

- Manage counsellors, telecallers,



front desk and clinic support teams.
- Set individual performance targets and monitor daily and monthly KPIs.
- Conduct regular sales meetings, training and performance reviews.
- Improve team productivity, discipline and accountability.

Clinic Operations

- Oversee daily clinic operations and appointment management.
- Coordinate with doctors and clinical teams for smooth patient services.
- Maintain excellent patient experience and service quality.
- Handle patient escalations and operational challenges.
- Ensure adherence to clinic SOPs and administrative processes.

Candidate Requirements
- Graduate in any discipline; MBA preferred.
- 48 years of relevant experience, preferably in dermatology, aesthetics, hair restoration, cosmetic surgery or premium healthcare.
- Proven ability to achieve monthly revenue and sales targets.
- Robust patient counselling, negotiation and closing skills.
- Experience leading sales and counselling teams.
- Excellent communication, leadership and problem-solving skills.
- Ability to work independently and take ownership of business performance.
- Willingness to coordinate across multiple clinic locations.

📌 Clinic Business Manager , Sales & Operations (Hyderabad)
🏢 Vernon Healthcare
📍 Hyderabad