- Experience in client relationship management with strong communication and coordination skills
- Build and maintain client relationships, coordinate project updates, handle client queries, and identify business opportunities
- Competitive salary package with performance-based incentives
Perks and Perks
- Competitive salary package.
- Performance-based incentives, where applicable.
- Opportunities for professional growth and career development.
- Supportive and collaborative work environment.
- Exposure to client management and business development activities.
Job Summary We are looking for a professional and customer-focused Client Relationship Executive to build and maintain strong relationships with clients, understand their requirements, coordinate with internal teams, and ensure a positive client experience throughout the project lifecycle.
Key Responsibilities
- Build and maintain strong relationships with existing and prospective clients.
- Communicate with clients to understand their requirements, expectations, and feedback.
- Coordinate with internal teams to ensure timely updates on project progress and deliverables.
- Follow up with clients regarding meetings, proposals,
quotations, and ongoing projects.
- Address client queries and coordinate with relevant departments to resolve issues promptly.
- Maintain client databases, records, and communication reports.
- Identify opportunities for repeat business, referrals, and customer retention.
- Schedule client meetings and prepare regular follow-up reports.
- Ensure professional communication and high levels of client satisfaction.
- Preferred Candidate Profile
- Excellent verbal and written communication skills.
- Good interpersonal, negotiation, and relationship-building abilities.
- Strong follow-up, coordination, and organizational skills.
- Basic knowledge of MS Office and Excel.
- A positive attitude with a client-oriented approach.
- Ability to work independently and coordinate effectively with teams.
- Freshers with good communication skills are welcome to apply.
Skills Required
- Client relationship management
- Communication and presentation
- Problem-solving and conflict resolution
- Client follow-up and coordination
- Time management and multitasking