Job Summary:

We are looking for an experienced Operational Risk Management professional to manage operational and IT-related risks, strengthen the internal control setting, and ensure compliance with applicable regulatory requirements. The role will focus on Risk and Control Self-Assessment (RCSA), operational risk events, audit issue management, root cause analysis, and risk governance across Operations and IT.

Key Responsibilities:

- Develop, implement, and monitor the Operational Risk Management Framework in line with internal policies and regulatory expectations.

- Maintain and periodically update the Risk and Control Self-Assessment (RCSA) library across Operations and IT.

- Conduct risk identification, risk assessments, and control evaluations across business and functional teams.

- Monitor operational risk events, loss data, near-miss incidents, and emerging risk trends.

- Perform root cause analysis for material operational risk events and recommend corrective and preventive actions.

- Track and ensure timely closure of risk issues, audit findings, and policy dispensations.

- Support the implementation of new risk initiatives, frameworks, and regulatory requirements.

- Provide risk advisory support for process changes, new products, and business initiatives.

- Prepare risk dashboards, management reports, and presentations for senior management and risk committees.

- Coordinate with Internal Audit, Compliance, Legal, Operations, IT,



and Information Security teams to strengthen risk mitigation and controls.

- Conduct risk awareness sessions and training programs across departments.

- Escalate unresolved or high-risk issues to relevant stakeholders and risk committees.

Required Qualifications:

- CA, FRM, MBA in Finance/Risk Management, or an equivalent professional qualification.

- IT-related certifications will be an added advantage.

Required Experience:

- 812 years of relevant experience in Operational Risk Management, Risk Management, or IT Operations Risk.

- Experience in RCSA, operational risk event management, audit issue tracking, and regulatory compliance.

- Prior experience in the Life Insurance sector is preferred.

- Understanding of IRDAI regulatory guidelines and risk governance practices.

Required Skills:

- Strong understanding of Operational Risk Management and risk frameworks.

- Hands-on experience in RCSA and risk event management.

- Knowledge of IT Operations Risk and IT governance frameworks.

- Strong analytical, problem-solving, and root cause analysis skills.

- Proficiency in MS Excel, PowerPoint, risk reporting, and documentation.

- Strong stakeholder management, communication, and presentation skills.

- Familiarity with Life Asia will be an advantage.

- High integrity, attention to detail, and ability to manage multiple priorities.

📌 Chief Manager Operational Risk Management (Operations & IT) (Mumbai)
🏢 TopGear Consultants
📍 Mumbai