We are looking for an experienced and enthusiastic Café Manager to oversee daily operations, ensure excellent customer service, and drive sales growth. The candidate will be responsible for managing staff, maintaining quality standards, and ensuring smooth functioning of the café.
Key Responsibilities:
- Manage day-to-day café operations
- Supervise and train staff (baristas, kitchen team, service staff)
- Ensure high standards of customer service and satisfaction
- Monitor inventory, stock levels, and order supplies
- Maintain hygiene, cleanliness, and food safety standards
- Handle billing, cash management, and daily reports
- Plan promotions and increase sales
- Resolve customer complaints efficiently
Requirements:
- Any Graduate / Diploma in Hotel Management preferred
- 2–5 years of experience in café or restaurant management
- Strong leadership and team management skills
- Good communication and customer handling skills
- Basic knowledge of POS and billing systems
Key Skills:
- Team Management
- Customer Service
- Operations Management
- Inventory Control
- Problem Solving