Benefits Support Specialists Voice Process- (Kochi)

Benefits Support Specialists Voice Process- (Kochi)

18 Oct
|
Sutherland
|
Kochi

18 Oct

Sutherland

Kochi

Roles and Responsibilities :

- Handle inbound calls from patients, providers, and insurance companies to resolve claims-related issues.

- Process claims submissions, appeals, and denials in accordance with US healthcare regulations.

- Collaborate with internal teams to identify and address claim discrepancies or errors.

- Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

- 1-4 years of experience in AR Calling, Claims Processing, or related field.

- Solid understanding of US Healthcare industry practices and regulations (e.g., HIPAA).

- Excellent communication skills for effective phone conversations with diverse stakeholders.

- Proficiency in handling high-pressure situations while maintaining attention to detail.

📌 Benefits Support Specialists Voice Process- (Kochi)
🏢 Sutherland
📍 Kochi

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