Back Office Executive – Blended Process (Chat & Voice) (Gurugram)

Back Office Executive – Blended Process (Chat & Voice) (Gurugram)

18 Oct
|
BigFore Consultancy Services
|
Gurugram

18 Oct

BigFore Consultancy Services

Gurugram

Key Responsibilities

- Handle customer queries via chat and voice.
- Resolve customer issues and update records.
- Follow process and quality guidelines.
- Meet productivity and customer satisfaction targets.

Candidate Requirements
- Graduate/Undergraduate with minimum 1 year of experience.
- Good English communication and typing skills.
- Comfortable with 90% chat / 10% voice and rotational shifts.
- Travel, airline, hotel, or OTA experience preferred.

Perks & Perks
- Working Days: 5 days a week
- Shifts: Rotational shifts and week-offs
- Transport: Both-side cab facility

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits

- Commuter assistance
- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Back Office Executive – Blended Process (Chat & Voice) (Gurugram)
🏢 BigFore Consultancy Services
📍 Gurugram

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