Back Office Executive – Blended Process (Chat & Voice) (Gurugram)

Back Office Executive – Blended Process (Chat & Voice) (Gurugram)

18 Oct
|
BigFore Consultancy Services
|
Gurugram

18 Oct

BigFore Consultancy Services

Gurugram

Key Responsibilities

- Handle customer queries via chat and voice.

- Resolve customer issues and update records.

- Follow process and quality guidelines.

- Meet productivity and customer satisfaction targets.

Candidate Requirements

- Graduate/Undergraduate with minimum 1 year of experience.

- Good English communication and typing skills.

- Comfortable with 90% chat / 10% voice and rotational shifts.

- Travel, airline, hotel, or OTA experience preferred.

Perks & Benefits

- Working Days: 5 days a week

- Shifts: Rotational shifts and week-offs

- Transport: Both-side cab facility

Pay: ₹20,000.00 - ₹32,000.00 per month

Perks

- Commuter assistance

- Flexible schedule

- Paid sick time

- Provident Fund

Work Location: In person

📌 Back Office Executive – Blended Process (Chat & Voice) (Gurugram)
🏢 BigFore Consultancy Services
📍 Gurugram

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