Job Summary The Back office Coordinator will be responsible for managing day-to-day e-commerce activities across platforms such as Flipkart, Myntra, Amazon, and Shopify website. The role involves stock management, order processing and dispatch, record management, customer feedback, and regular coordination and follow-up with different departments.

Key Responsibilities

- Manage daily operations of Flipkart, Myntra, Amazon, and Shopify website.

- Coordinate with the factory for stock availability and replenishment.

- Monitor online orders and ensure timely order processing and dispatch.

- Coordinate with the dispatch and warehouse teams for order packing and shipment.

- Maintain proper records of orders, stock, dispatches, returns, and cancellations.

- Coordinate and follow up with the Production, Sampling, and Cutting Departments for samples,



production requirements, and product availability.

- Follow up on sample development, production status, and pending requirements.

- Check and monitor online advertisements, sponsored ads, and offers.

- Follow up with customers for product feedback, reviews, and satisfaction when required.

- Share key customer feedback and product-related issues with the concerned team.

- Monitor returns, cancellations, and customer complaints and ensure timely resolution.

- Prepare regular reports related to sales, orders, stock, dispatches, returns, and advertisements.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Back Office Coordinator (Bhiwandi)
🏢 Linkd
📍 Bhiwandi