- Minimum 17+ Years experience into Centre of Excellence for Life, Annuities & Retirements Services.

- Demonstrate End to end knowledge of Group / Employee advantages domain covering functional heatmap.

- Enable the organisation to build & amplify capability in group / employee benefits domain operations.

- Demonstrate domain level / industry level thought leadership through creation of blogs / white papers.

- Plan and Create an action plan and roadmap to deliver against the strategy for the Centre of Excellence goals & objectives for the year, track & monitor progress and report to the Leadership team on a periodic basis.

- Graduate / Post-graduate in any domain.

- At least 17 years of experience in US / EU / UK Group / Employee Benefits domain operations with ~3-5 years in BPS sales and solutions.

- In-depth knowledge & understanding of Group / Employee Benefits Products & Operations.

- Industry-recognised domain certifications LOMA / ALMI / CPCU / CII - FA1.





- Ability to identify opportunities to optimise / transform processes through Lean, Six Sigma or Automation projects.

- Ability to study and understand Market/Industry trends and derive meaningful insights.

- Experience of Transformation delivery in business operations and familiar with transformation tools / technology and Industry best-practices.

- Experience/Knowledge of BPS sales stages.

- Strong written and verbal communication and presentation skills.

- Ability to multi-task, prioritize & organize tasks and manage time effectively.

- Willingness to embrace change in a fast-paced work environment.

- Flexible to work with Insurance Clients across geos US / EU / UK / ANZ.

Key Skills

Mandatory:

- L&A;

- Life & Annuity

- COE

- Centre of Excellence

- LNA

- Retirement

Good to Have:

- Presales

- Lean six Sigma

- Insurance Transformation

📌 AVP - L&A - COE Leader (Mumbai)
🏢 Golden Opportunities
📍 Mumbai