- To develop, implement and monitor systematic tools to address challenges that pace the Unit, develop solutions, and offer options that translate desired objectives to implementable and measurable process stepconstraints.
- Assist in executing, evaluating, Improving and monitoring portfolio interventions.
- Support in the management of key portfolio indicators and credit cost within budgeted levels.
- Champion a systematic approach towards portfolio management where performance delivery hinges more on an intelligence driven aggregation of robust processes rather than a easy aggression of individual efforts.
- Improve collection efficiency and effectiveness by developing and deploying intelligence-based tools such as scorecards.
- Forecast portfolio movement choosing robust modelling techniques and estimate key financial out comes including loss, provisions etc across the retails assets and card suite.
- De-risk unit efficiency through an integrated framework of process and systems.
- Build performance score cards for collections team across levels.
- Forecast and devise staff’s capacitation model to ensure adequate bench strengths to manage incoming collection volumes
- Build senior collection management consensus around proposed approaches of portfolio management and system solutions devised to deliver incremental collections efficiencies.
- Develop strong Analytical platform that would facilitate decision making of factual basis.
- Devise MIS to measure significant aspects- both existing and proposed – of collections performance and review performance of constituent portfolio segment to identify possible areas of focus for collections action.
- Provide inputs to Credit Policy and underwriting on basis of portfolio trends.
- Analyze performance and productivity trends by identifying poor performing segments -leading to focused action in controlling delinquencies and Credit Losses.
Qualification: Post Graduate/ Graduate in any discipline