- Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently.
- Provide excellent communication skills to customers, ensuring they receive prompt and effective solutions.
- Utilize problem-solving skills to address complex customer complaints and concerns.
- Work in a rapid-paced environment with multiple priorities, meeting deadlines and targets set by the organization.
- Collaborate with team members to achieve common goals and objectives.
Desired Candidate Profile
- 1-3 years of experience in an international voice process (blended process preferred).
- Graduate degree from a recognized university (B.A - Bachelor of Arts or equivalent).
- Excellent English language proficiency for clear communication with international clients.
- Strong interpersonal skills for building rapport with customers worldwide.
- Looking only for Immediate Joiners.
📌 Associate (Navi Mumbai)
🏢 Wipro
📍 Navi Mumbai
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