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Acceleration Centers (ACs) are PwCs diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients. The PwC Advisory
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Role overview- Sector Ops - Health
Designation: Experienced Associate
Location: Bangalore
What does this role entail?
PwC US Advisory Management Consulting
Our Management Consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage.
Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allows us to serve clients with consulting services with a focus on the most protable elements of the value chain to create scalable businesses that will deliver increased sustainable prots.
Our Management Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results:
conduct analyses and develop insights, prepare excel models, analyze large sets of data,
capture as-is processes, prepare work plans, design to-be processes, support project lead,
work directly with client teams and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and rm building activities.
Competency Overview: Sector Ops - Health The Sector Ops - Health team works with clients across healthcare, supporting engagements in driving clients strategic vision and objectives, assessing market expansion and growth strategies, researching key market trends and its impact on key stakeholders, driving operational and process improvements, evaluating sustainable cost transformation alternatives and enabling technology driven business success.
Our team supports a broad range of healthcare clients across Provider, Payer, and Pharma &
Life Sciences, with projects spanning operational improvement, organizational transformation, growth strategy, technology, and data and analytics.
In the provider team, we work with health systems to design and implement organizational transformations that improve performance and enable sustainable growth. Our work includes labor and productivity assessments, portfolio rationalization, benchmarking,
process mapping and design, operating model design, project management, technology eectiveness assessments, and market strategy.
Position requirements
Knowledge Required
The ideal candidate should have knowledge and skill set corresponding to one or more
Capability Areas listed below
Capability Areas
Knowledge
Essential
Skill Set
Essential
Preferred
Preferred
- Prociency with
•
US healthcare ecosystem and interplay among players
Cost models of healthcare providers
Hospital operational strategy planning including
•
Various business
•
Analytical mindset with strong quantitative and problem solving skills
Data cleansing and wrangling using advanced
Excel and
Provider Ops
Transformation processes in a healthcare provider set-up
Implementing/
designing improvement projects in hospital departments
Cost transformation,
including
GenAI/ML-
enabled tools and platforms
(Gemini, Copilot,
Claude Code,
Cursor,
Databricks,
Vercel)
•
•
•
•
•
Procient in one or more of the following skills:
o R / SQL
•
analytical /
automation AI tools benchmarking,
LOS, service line analytics etc.
Hospital and healthcare organization structure identication and evaluation of cost-reduction and productivity opportunities
•
•
Creative o Python o SaaS o VBA o Power Query o Financial planning,
•
presentation and visualization skills
Hypothesis-based problem solving with abstract/limited data
Communicating eectively in written and forecasting and reporting
•
•
verbal formats to various situations and audiences
•
•
•
US healthcare ecosystem and interplay among players
•
•
•
Operating model design
Due diligence and
M&A; processes
Digital Health
Strategy and
Ability to research,
synthesize and integrate
Provider
Strategy
Market disparate pieces of data, analysis,
and information
Communicating eectively in written and verbal formats to various situations and audiences
Analytical assessments and go-to-market strategy
Cloud technology
•
•
Roadmap conceptualization and chance quantications for provider clients mindset with strong quantitative and problem solving skills
•
•
US healthcare ecosystem and interplay among players
•
Faculty eort and compensation models
US GME/UME programs
Academic
Program management
Accreditation process
•
•
Hypothesis based problem solving with abstract/limited data
Ability to research,
synthesize and integrate disparate pieces of data, analysis,
and information using GenAI tools
(Claude, Gemini,
Copilot)
Strong analytical skills
Good
Higher
Education / AMC
•
•
Academic
Medical Center
(AMC) business model and
Medical school synergies, incl student aairs,
faculty management and regulations
Research grants management
•
•
•
•
communication skills for stakeholder interaction
•
•
US healthcare ecosystem and interplay among players
•
•
Modernization and simplication opportunities
Awareness of support services
•
•
Vendor assessment and
RFP mgmt
Ability to construct a multi-
•
Ability to research,
synthesize and integrate disparate pieces
Business
Transformation
Conducting current state assessment
Operating model redesign,
and processes value drivers
Understanding of
Project year roadmap and business case
Strong analytical skills and of data, analysis,
and information
Prociency with
GenAI/ML-
•
•
•
•
•
including management and operating model prociency in
Excel and PPT with good enabled tools and platforms
(Gemini, Copilot,
Claude Code,
Cursor,
Databricks,
Vercel)
Ability to manage projects using various PMO tools organizational structure, roles and governance
Shared services design and optimization,
including centralization /
consolidation of support functions reporting skills
•
•
Procient in one or more of the following skills:
o R / SQL o Python o SaaS o VBA o Power Query
•
•
US healthcare ecosystem and interplay among players
Understanding of processes in a clinical environment,
good know-how of medical
•
•
340B program and regulations in
US
•
•
Excel /
•
•
Awareness of ICD
10 / CPT codes /
DRG codes /
Regulatory and
Compliance frameworks /
Medico-legal knowledge etc.
Prociency with
GenAI tools
Clinical
Expertise
PowerPoint
Data cleansing and wrangling using advanced
Excel and analytical /
automation AI tools
Pharmacy
Operations and
Supply Chain cost optimization
Prior
Authorization and
Formulary
•
•
Creative abbreviations and a point of view on medical
Standardization presentation and visualization skills
(Claude, Copilot,
Gemini)
innovations,
patient experience and eective care delivery
•
Perioperative operations,
including OR utilization,
scheduling,
capacity,
throughput and performance improvement
•
•
US healthcare ecosystem and interplay among players
Current trends,
pain points and opportunities for healthcare
•
•
Revenue cycle ecosystem and products in market
RCM current state assessment and benchmarking against industry peers
•
•
Analytical mindset with strong quantitative and problem solving skills
Hypothesis based problem solving with
•
•
Intermediate to advanced level skills in Excel and
Alteryx
Accounts
Receivable
Management,
Denials
Management,
Cost to Collect,
Revenue Cycle
Management providers in RCM space abstract/limited
•
•
Revenue cycle concepts and
•
Implementation of RCM strategies as part of hospital transformation data
Denials Write-o
Prociency with
GenAI/ML-
enabled tools and platforms
(Gemini, Copilot,
Claude Code,
Cursor,
Databricks,
Vercel)
•
•
Data cleansing,
wrangling and analysis, using advanced Excel and analytical /
automation AI tools
Creative presentation and visualization skills
•
familiarity with front, middle and back end revenue cycle processes
Understanding of key Revenue
Cycle KPIs and their impact on revenue and cost
•
•
Ability to manage projects using various PMO tools
•
Understanding of
Patient Access processes like provider capacity and session utilization,
patient demand and referral
•
Awareness of contact center and referral network trends,
pain points and opportunities
Financial modeling
Applying AI/ML-
enabled
•
•
Analytical mindset with strong
Procient in one or more of the following skills:
o Python o Advanced
Excel o GenAI/ML-
enabled tools and platforms
(Gemini,
Patient Access quantitative and problem solving skills
Data cleansing,
wrangling, and analysis using advanced Excel and analytical /
automation AI tools
•
•
network
•
Patient Access metrics: demand and capacity approaches to analytics and workow
Copilot, Claude
Code, Cursor,
Databricks,
Vercel)
improvement
•
•
•
Creative presentation and visualization skills
Hypothesis based data analysis to derive insights
Communicating eectively in written and o Power BI o SQL o Alteryx o R verbal formats to various situations and audiences
Additional skill sets applicable across capability areas
•
•
Communicating eectively in written and verbal formats to various situations and audiences
Hands-on prociency using GenAI/ML-enabled tools and platforms (Gemini,
Copilot, Claude Code, Cursor, Databricks, Vercel) for research, analysis,
synthesis, content development, and workow automation
Compelling storytelling through creative presentation and powerful visualization
•
•
•
•
•
•
Hypothesis based problem solving with abstract/limited data
Prociency in Microsoft Oice Suite of tools
Demonstrates exibility in adapting to changing client/business needs
Flexibility to work across multiple sectors
Demonstrates ability to work in a global delivery model
Educational background
•
Degree Preferred: MBA/MHA/MPharm from a premier B-School; US Healthcare knowledge will be an added benet.
Additional information
- Level: Experienced Associate
- Function: Provider
- Experience: 24 to 36 months of work experience
- Time Type: Full time
- Work Timings: Work hours may vary for specic projects
- Travel Requirements: Travel to client locations may be required as per project requirements
Your opportunities at PwC
Learn: Develop business acumen, technical, and technology skills
Apply: Diverse opportunities to showcase your skills in a supportive environment
Grow: Harness your leadership potential to expand your career
Why PwC
Innovative problem solving: Harness your curiosity and act as an agent for change in society.
Opportunities and emerging technology: Gain access to a global network of experts and resources, build your credentials and experience.
Professional growth and learning: In-depth training programs and mentorship options to support your personalized growth and development journey.
Inclusive and collaborative culture: Thrive in a collaborative environment that values diverse perspectives and champions inclusivity.
Skills-driven work: Develop business acumen, hone your technical skills and explore diverse opportunities to showcase your skills.
Scan/click to nd out more about AC India career opportunities.
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Role: Other Consulting - Other, Industry Type: Financial Services, Department: Consulting, Employment Type: Full Time, Permanent Role Category: Other Consulting Education PG: MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills HealthcareSQl Excel
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