Responsibilities

- Planning, Coordination, Execution of after sales Service.

- handle after sales service to customers, coordination with Service partners &
- OEMs

- Schedule the Warranty/Post Warranty Services, PMS, end to end Coordination.

- Spare Parts Management

- Ensure Customer satisfaction.

- Generate Revenue through Retrofit business.

Requirements

- In depth technical knowledge of cold room PUF panels, All kind of Freon refrigeration systems, controls &
- Electrical Control Panel, etc.

- Capability of handling the technical query of internal team, customers, OEMs, Installation Partners

- Customer oriented

- Cost conscious

- Time Management

- Valuable Communication Skills (Verbal &

- Written)

Role: Service Manager,

Industry Type: Miscellaneous,

Department: Customer Success, Service &

- Operations,

Employment Type: Full Time, Permanent

Role Category: After Sales Service &

- Repair

Education

UG: Any Graduate

Key Skills

OEM ManagementWarranty ManagementWarranty ClaimsTechnicalQuery HandlingCustomer ServiceVerbal CommunicationSalesSystemService CoordinationRetrofitPostSpares ManagementPerformance MetricsClaims ManagementWritingWarrantyRoom ServiceCommunication Skills

📌 Assistant Manager Service CR - Cold Room (Hyderabad)
🏢 Voltas
📍 Hyderabad