Job Summary To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.
Responsibilities
- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case to Case tracking.
- Resolution at per AOP with in agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Co-ordinating with internal and external clients.
Required Qualifications and Experience Role: Insurance Operations Executive, Industry Type: Banking, Department: BFSI, Investments & Trading, Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate PG: Any Postgraduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills debt debt managementhandle escalationslegallegal guidelines