The BM - Sales will be responsible for leading and managing the sales team to achieve sales targets, drive customer satisfaction, and grow market share. This role demands a strategic thinker with robust leadership skills, excellent knowledge of the building materials industry, and a proven track record in sales management. The ideal candidate will focus on developing and maintaining relationships with interior designers, individual customers, trade partners, key accounts, and specialized segments such as healthcare and hospitality, office segment, and others.

Experience

- Experience: 6-15 years

Responsibilities

- Sales Strategy and Execution: Develop and implement sales strategies to meet and exceed sales targets.

- Sales Strategy and Execution: Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.

- Sales Strategy and Execution: Collaborate with marketing and product teams to align sales efforts with overall business objectives.

- Customer Relationship Management: Build and maintain strong relationships with key customers, including Architects, PMCs, Developers, Interior Designers, individual customers, trade partners, and key accounts.

- Customer Relationship Management: Foster long-term relationships to enhance customer loyalty and increase lifetime value.

- Customer Relationship Management: Identify new business opportunities and develop strategies to penetrate new markets.

- Customer Service Metrics:



Establish and monitor customer service metrics to ensure high levels of customer satisfaction.

- Customer Service Metrics: Implement feedback mechanisms to gather customer insights and improve service delivery.

- Customer Service Metrics: Address and resolve customer issues and complaints promptly and effectively.

- Performance Monitoring and Reporting: Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.

- Performance Monitoring and Reporting: Prepare and present regular sales reports to senior management.

- Performance Monitoring and Reporting: Use data-driven insights to make informed decisions and drive continuous improvement.

- Cross-functional Collaboration: Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.

- Cross-functional Collaboration: Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.

Key Competencies

- Strategic thinker with a customer-focused mindset.

- Strong leadership and team management abilities.

- Excellent problem-solving and decision-making skills.

- Ability to build and maintain strong customer relationships.

- Results-oriented with a track record of achieving sales targets.

Location - Kolkata, Delhi, Mumbai, Bangalore, Jaipur, Chennai, Ahmedabad, Vadodara

📌 Area Sales Manager - Flooring (wooden/Vinyl/laminates) (Kolkata)
🏢 Glan Management Consultancy
📍 Kolkata