Senior Admission Counsellor

Job Summary

We are looking for an experienced and motivated Senior Admission Counsellor to manage student/doctor enquiries, counselling, admissions, follow-ups, and conversion activities. The candidate will be responsible for understanding prospective learners' requirements, explaining DMHCA courses and programs, handling objections, and ensuring a smooth admission process from enquiry to enrollment.

Key Responsibilities

- Handle inbound enquiries through calls, WhatsApp, email, and other communication channels.
- Counsel prospective students/doctors regarding available courses, eligibility, curriculum, fees, duration, and admission procedures.
- Follow up with prospective candidates and maintain regular communication until admission closure.
- Convert qualified leads into confirmed admissions while maintaining professional communication.
- Understand candidates' career goals and recommend suitable courses based on their requirements.
- Explain course structure, payment schedules, documentation, examination procedures, and other relevant admission information.
- Maintain accurate records of leads, follow-ups, counselling status, and admissions in CRM/Excel.
- Achieve monthly admission and revenue targets assigned by management.
- Handle candidate objections and provide appropriate information to support the admission decision.
- Coordinate with the Academic, Operations, Finance, and Support teams for smooth onboarding of admitted candidates.




- Ensure timely collection of required documents and completion of admission formalities.
- Follow up on pending payments and installment due dates as per company policy.
- Maintain a professional relationship with students/doctors throughout the admission process.
- Prepare regular reports on enquiries, conversions, pending follow-ups, and admissions.
- Support junior admission counsellors by sharing counselling techniques, product knowledge, and best practices.
- Maintain confidentiality of candidate information and follow company policies and procedures.

Required Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing abilities.
- Good negotiation and objection-handling skills.
- Robust follow-up and lead-conversion skills.
- Customer-focused and target-oriented approach.
- Good knowledge of MS Excel/Google Sheets and CRM systems.
- Ability to work independently as well as in a team.
- Strong time-management and organizational skills.

Experience 1-3 years of experience in admission counselling, education sales, student counselling, healthcare/medical education, or a related field.

Education

Graduate degree in any discipline. Candidates with experience in healthcare education, medical courses, or professional education counselling will be preferred.

Employment Type: Full-time

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Admission Counsellor (Banjara Hills)
🏢 DMHCA
📍 Banjara Hills