Role & responsibilities

- Follow up with customers for payment of due and overdue invoices.

- Monitor outstanding receivables and ensure timely and systematic collection follow-up.

- Escalate overdue or unresolved receivables to relevant internal stakeholders, including Business

- Heads, Project Managers, Sales, and Business Controllers.

- Prepare and share daily collection status and AR reporting.

- Participate in monthly Accounts Receivable reviews with the Business Controller and provide updates on key outstanding items, collection commitments, and risks.

- Coordinate with the GSS Accounts Receivable team on collection accounting, payment allocation,

- customer disputes, and other AR-related matters.

- Access and monitor customer/vendor portals to track invoice acceptance, invoice status, payment status, and rejection or dispute reasons.

- Track Earnest Money Deposits (EMD), retention money, and similar customer-held amounts, and
- follow up for timely recovery wherever applicable.

- Scrutinize short payments and identify reasons for deductions,



including withholding tax

- (WHT/TDS), customer deductions, disputes, or other adjustments.

- Coordinate with relevant stakeholders to resolve payment discrepancies and facilitate closure of
- outstanding items.

- Maintain appropriate documentation and follow-up records for customer collections and escalations.

- Support improvement of AR reporting and collection processes through effective use of Excel,

- dashboards, and automation tools.

Preferred candidate profile

- Minimum 1 year of corporate or industry experience, preferably in Accounts Receivable, Collections, Finance Operations or a related role.

- Basic understanding of accounts receivable, customer collections, invoice processing and withholding tax (TDS/WHT) and deductions.

- Good interpersonal skills and the ability to work well in a team.

- Solid follow-up skills, attention to detail and ownership of assigned receivables.

📌 Accounts Receivable (Mumbai)
🏢 Eshana HR Consultants
📍 Mumbai