- Comprehensively handling the needs of the clients for Branding and Communication team
- Strategic planning for brands
- Planning and scheduling project timelines with the Clients and creative team
- Responsible for timely delivery of Projects
- Developing and maintaining client relationships
- Directing and controlling the activity and catering to client’s requirement
- Tracking activity performance regularly and driving the same with efficiencies
- Guiding the account management team and engaging them for better performance
2. Team Management:
- Oversee a team of Account Management staff, across multiple projects
- Mentoring junior staff and evaluating candidates for promotions, added responsibilities and increments
- Assigning KRAs & making sure team member understand the well.
- Identifying training & development needs of the team & ensuring same is met in co-ordination with HR
- Providing orientation to new joinees & on the job training.
3. Co-ordination:
- Lead the projects & provide all the creative & technical support required.
- Closely work with Design & Copy team to deliver the project as per client’s
requirement.
4.
Project
Management
- Keeping a track of ongoing projects.
- Maintaining a draft of project requirements and share the same with content & design team for their understanding.
1. Learning & development:
- Understanding of brand (for allocated clients)
- Ownership of Self Development
- Knowledge Sharing among team members
- Attending Training & Development programs