Job Summary

We are looking for enthusiastic and result-oriented candidates to join our team as Academic Counsellors / Telecalling Executives. The role involves connecting with prospective students, providing career guidance, generating admissions, and promoting Frankfinn's industry-leading training programs.

Key Responsibilities

- Make outbound calls to prospective students and explain Frankfinn's courses and programs.

- Counsel students and parents regarding career opportunities in Aviation, Hospitality, Travel, and Customer Service industries.

- Generate, manage, and follow up on leads through tele-calling activities.

- Maintain accurate call records and update lead information in the CRM/system.

- Convert inquiries into walk-ins, counseling sessions, and admissions.

- Achieve daily, weekly, and monthly calling and conversion targets.

- Ensure a positive candidate experience through effective communication and professional counseling.

Eligibility CriteriaEducation

- Graduate (Preferred)

- Undergraduates can also apply (Minimum 12th Pass with result in hand)

Experience

- 6 Months to 8 Years of experience in Telecalling, Tele Sales,



Lead Generation, Academic Counselling, or Customer Service.

Required Skills

- Excellent communication skills in Hindi and English.

- Experience in Outbound Calling, Tele Sales, or Lead Generation.

- Solid convincing, counseling, and negotiation skills.

- Ability to understand customer requirements and address queries effectively.

- Target-oriented mindset with a passion for sales and customer interaction.

Working Days & Timings

- Working Days: Monday to Saturday

- Office Timings: 10:00 AM to 7:00 PM

- Weekly Off: Sunday (Fixed)

Travel Requirement

- No travel required.

Salary

- ₹16,000 – ₹25,000 (In-Hand)

- Performance-based incentives as applicable.

Pay: ₹16,000.00 - ₹25,000.00 per month

Ability to commute/relocate

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience

- telesales: 1 year (Required)

Language

- English (Required)

Location

- Gurugram, Haryana (Required)

Work Location: In person

📌 Academic Counsellor / Telecalling Executive – Frankfinn (Gurugram)
🏢 Sahil independent hire outsouring
📍 Gurugram