We are looking for a proactive and result-oriented Distributor Support Executive (DSE) to manage lead follow-ups, dealer coordination, order generation, and outstanding recovery support. The role involves close coordination with the ASM to ensure smooth territory operations and business growth.
Key Responsibilities
1. Lead Management
- Follow up on assigned leads via calls
- Update CRM and master sheets regularly
- Monitor DT chats and take necessary actions
- Coordinate with ASM for remarks and status updates
2. Order Generation
- Reach out to vacant areas to generate orders
- Promote focus products and schemes
- Ensure timely sharing of TOD (Turnover Discount), if applicable
3. Dealer Coordination
- Handle dealer queries and concerns
- Conduct onboarding calls and communication
- Share engagement messages (e.g., greetings, birthday wishes)
- Escalate issues to the reporting manager when required
4. Outstanding Follow-Up
- Share outstanding reports with ASM
- Follow up with dealers on payment commitments
- Coordinate with accounts team for reconciliation
5. Weekly Product Focus
- Share Top 15 and Bottom 5 product performance updates with dealers
- Support product push strategies
6. Customer Support
- Handle customer calls and WhatsApp queries
- Coordinate replacement requests with warehouse team
7. Reporting & Data Management
- Maintain daily activity reports
- Update all assigned sheets and trackers
- Ensure DT verification and timely action
8. New Dealer Development
- Identify uncovered areas and potential dealers
- Support onboarding and territory expansion
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages :
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Sales Coordinator (Surat)
🏢 Crescent Lighting
📍 Surat
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.