Job Title : Ecommerce Operations Manager Location : [Location] Experience : 2-5 Years Industry : Ecommerce / D2C / Marketplace

About the Role

Key Responsibilities

- Manage daily ecommerce operations across platforms like Amazon, Flipkart, Shopify, etc. :

- Handle product listings, catalog management, SKU creation, and content updates.

- Monitor order processing, dispatch, cancellations, returns, and refunds.

- Manage inventory planning and maintain proper stock availability.

- Coordinate with warehouse team for smooth picking, packing, and dispatch operations.

- Manage and supervise warehouse team to ensure daily operational targets are achieved.

- Allocate tasks to warehouse staff and monitor productivity.

- Ensure proper inventory inward, outward, stock movement, and reconciliation.

- Maintain accuracy in order fulfillment and reduce dispatch errors.

- Coordinate with logistics partners for timely deliveries and pickups.

- Monitor warehouse processes and implement improvements.

- Maintain proper SOPs for warehouse operations.

- Analyze sales reports, SKU performance, and operational data.

- Prepare daily/weekly/monthly operation reports.





- Monitor marketplace health metrics and resolve operational issues.

- Coordinate with marketing and sales teams for promotions, deals, and growth activities.

- Identify operational challenges and implement effective solutions.

Required Skills :

- Strong knowledge of ecommerce marketplace operations.
- Experience in managing Seller Central / marketplace dashboards.
- Experience in warehouse management and team handling.
- Positive understanding of inventory, logistics, order fulfillment, and returns.
- Advanced Excel skills (Pivot Table, VLOOKUP/XLOOKUP, formulas, reporting).
- Strong analytical and problem-solving skills.
- Good leadership and team management abilities.
- Ability to handle multiple operations simultaneously.

Preferred Experience

- Experience managing high-volume ecommerce operations.
- Experience handling Amazon FBA/FBM operations.
- Experience in warehouse team management and process optimization.
- Knowledge of inventory management systems (IMS/WMS) will be an advantage.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 E-commerce Operations Manager (Kathwala)
🏢 ZEPOMART ETAIL
📍 Kathwala