Job Title: Operations & Systems Analyst (Odoo / CRM / Automation)

Job Overview : We are looking for a tech-savvy, analytical, and process-oriented Operations & Systems Analyst to manage and optimize our business systems — primarily Odoo ERP, CRM, and other integrated software platforms.

Key Responsibilities:System Management (Odoo / CRM / Automation)

- Manage and maintain Odoo ERP, CRM, and other business software systems.
- Configure and customize modules (Sales, Inventory, HR, Purchase, Accounting, etc.) as per organizational requirements.
- Integrate Odoo with other tools like Zoho, Airtable, Power BI, and Make (Integromat).
- Automate workflows and data pipelines to reduce manual intervention and improve accuracy.
- Ensure system uptime, user access control, and data security.
- Troubleshoot software issues and coordinate with vendors or developers for fixes and upgrades.

Data Analysis & Reporting

- Collect, clean, and analyze data from CRM, billing, and operational systems.
- Design and maintain interactive dashboards and reports using Power BI, SQL, and Python .
- Translate complex operational data into clear, actionable insights for leadership.
- Track KPIs, SLAs, and operational metrics to support performance monitoring and decision-making.
- Ensure data quality, consistency, and accuracy across all systems.

Process Improvement & Coordination





- Collaborate with department heads to understand workflows and improve cross-functional coordination.
- Support digital transformation initiatives by simplifying and digitizing manual processes.
- Design structured task and dispatch models to improve planning, execution, and delivery timelines.
- Train and support team members on system use and best practices.
- Maintain documentation of processes, configurations, and dashboards.

Core Skills & Competencies :

- Proficiency in Odoo ERP , CRM platforms , Power BI , SQL , Python , and Airtable .
- Hands-on experience with workflow automation tools like Make (Integromat) or Zapier .
- Strong analytical and problem-solving skills.
- Excellent coordination and communication abilities to manage cross-departmental alignment.
- Detail-oriented with a solid focus on data accuracy and operational efficiency.
- Ability to translate data into actionable strategies.

Qualifications & Experience :

- Bachelor’s or Master’s degree in Computer Science, Information Systems, or Business Analytics.
- 2-5 years of experience in operations analytics, system administration, or process automation.
- Prior experience with Odoo or similar ERP systems is mandatory .
- Exposure to CRM and billing data management is preferred.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :

- Leave encashment

Work Location: In person

📌 Software Operator (Indore)
🏢 Dimensions Furniture
📍 Indore