- 6 to 8 + Years of development/ implementation experience with ServiceNow ITOM modules like Discovery (IP, Subnet &Cloud;), Service Mapping and CSDM is mandatory
- A solid understanding of Networking concepts (TCP/IP, DNS) and IT infrastructure is required
- ITOM Health
- Mid_Server Management
- Certifications like ServiceNow Implementation specialist
- a. CIS - Discovery
- b. CIS - Service Mapping.
Key Responsibilities
- Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-perm, hybrid, and cloud environments (AWS, AZURE, GCP). Configure/customize credentials, MID Servers and patterns to enable complete and accurate infrastructure discovery.
- Implement best practices for discovery schedules, data reconciliation, and CMDB data hygiene.
- Design, develop and maintain Service Mapping patterns for customs and OOB Applications