Job Title : ServiceNow Developer Lead Location : Hyderabad, India - Hybrid Must to have : SNOW, ITSM, HRSD, IRM and SecOps

Key Responsibilities :

- Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integration.
- Support the Operations /SRE team to manage system upgrades, patching, and overall platform stability.
- Define and execute the ServiceNow development roadmap, aligning with organizational goals.
- Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
- Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
- Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
- Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes.
- Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards.




- Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions.
- Support the Transformation lead for continuous service improvement and Ops Lead for platform management activities i.e. EOL upgrades and Family updates.

Required Skills & Qualifications : Technical Expertise :

- Bachelor's or master's degree in IT or Computer Science.
- 7 to 14 years of experience in ServiceNow development and leadership roles.
- Robust expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
- Proven experience in enterprise-wide integrations and ServiceNow architecture design.
- Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
- Certifications: ServiceNow Certified System Administrator

📌 Hybrid - Servicenow Dev Lead - Hyderabad, India - Sngs
🏢 Navitartners
📍 Hyderabad