- Ensure no client message goes unanswered or delayed beyond acceptable time
- Maintain a polite, clear, and helpful tone in every interaction regardless of the situation
- Escalate complex queries to senior team members with full context so nothing falls through the cracks
- Keep a log of client communications and follow up where needed
Data Entry & Submissions
- Assist with basic SEO-related data entry tasks — updating spreadsheets, filling in forms, maintaining trackers
- Submit business listings, directory entries, and other online submissions accurately
- Maintain organised records of all submissions with dates, platforms, and status
- Double-check all entries for accuracy before submitting — precision matters here
- Support the team with any other operational or administrative tasks as needed
SEO — Training Provided
- Learn the fundamentals of SEO on the job — keyword research, on-page optimisation, meta tags, and basic link building
- Assist the SEO team with day-to-day tasks as you learn and grow in the role
- Use tools like Google Search Console and basic SEO platforms under guidance
- Gradually take on more SEO responsibilities as your knowledge and confidence builds
What We Are Looking For
- Fresh graduate — any stream, but genuine interest in digital marketing is important
- Excellent written and spoken English and Hindi — you will be communicating with clients daily and this is the most key requirement for this role
- Accurate and patient with data entry — someone who does not rush and makes errors
- Punctual, reliable, and shows up consistently — this is a small team and every person matters
- Eager to learn digital marketing and willing to put in the effort to grow in the role
- Indore based or willing to relocate to Indore — this is a full-time in-office role
Nice to Have
- Any digital marketing course or certification — even a free one from Google or HubSpot
- Basic understanding of what SEO is and why it matters
- Prior internship in any office, customer support, or digital marketing role
- Familiarity with Gmail, Google Sheets, and basic online tools
- Typing speed of at least 30-40 words per minute
What Is In It For You
- Salary ₹8,000 - ₹15,000 per month based on communication skills and aptitude
- Full SEO training provided — you will leave this role knowing digital marketing properly
- Work in a friendly, learning-focused agency environment in Indore
- Exposure to real client accounts and digital marketing projects
- Growth path to SEO Executive or Digital Marketing Executive based on how fast you learn and perform